We were very lucky to meet Shanti Suttin, she made us feel comfortable at the showroom and he showed us around and guided us through our needs. I must say that this was my best car shopping experience ever. She was very informative and She was answering every question of ours patiently.
We have had a great family experience with this beautiful dealership! Roger was our salesman and was easily accessible and accommodating at all times. BTW - We were NOT the easiest of customers!! I have a very picky husband and kids that wanted input on the new vehicle, too! We changed our minds frequently and often. But once we test drove the GX 460 we were sold! I am grateful for Roger and the personal touches he helped us get with our new vehicle! Frank was also pleasant in the finance dept! All in all it was a very painless process ...
Cooper was the best salesman . He took care of everything we need it and made us feel like we were number one .
I recently purchased a new Lexus RX at this dealership. I visited several dealerships since I was researching vehicles but had a particularly good experience here. Roger Rivera did an excellent job of listening to me and finding me the perfect car at the best price. He was extremely knowledgeable and made me comfortable and confident with my choice.
My sales person, Shanti, was very easy to work with and worked very hard to help me find the right vehicle.
The experience today was extremely impressive. Ferni and his team made a huge impression on us. The entire experience was first class and Ferni went above and beyond to ensure our needs were met.
I grew up in a dealership and worked in the car business for over 10 years . The qualities that Fernando Maldonado displayed to me as a customer are invaluable. He will listen and adapt to your needs no matter what they are and treat you with the same respect and care no matter whether you are buying a 15,000 dollar car or a 150,000 dollar car. I literally shopped for a car for 10 solid days and dealt with dealers in all parts of Texas and no one held a candle to his professionalism and his ability as a salesperson and an customer advocate
I had a great experience at North Park Lexus! Looked all over for a Lexus GX and Fernie was able to find our dream SUV. We are very fortunate to have met Fernie and enjoyed his TOP NOTCH service, as well as the beautiful resort facility. It reminds me of visiting a Ritz Carlton. Thank you, North Park and Fernie!
I'm 59 years old and have purchased my share of cars over the year, do when I tell you my salesman Fernie was extraordinary, you can take it to the bank. In fact the entire team from support staff to Frank in financing were fantastic. There was no ne left unturned, from our physical comfort to our financial ease , he took perfect care. No pressure just a sincere desire to meet our needs. I left North Park Lexus feeling really good about the entire experience and I wanted to share my experience with anyone in the market for a car. Thank ...
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